Sale to individuals
misartist.com (hereinafter referred to as "The Site") is published by TOYS N'THE HOOD SAS with a capital of 500 euros, whose registered office is at St Georges d' Orques (34680), identified with the RCS of Montpellier under number (pending), intra-community VAT number FR (pending) (hereinafter referred to as "TOYS N'THE HOOD Company").
All orders made on the Site are subject to these general conditions of sale. The TOYS N'THE HOOD Company reserves the right to adapt or modify these general conditions of sale at any time, the version of the general conditions of sale applicable to any transaction being that appearing online on the Site www.mistartist.com at the time of the command.
I - The Customer
The Customer declares to be a natural person, at least 18 years old and to have the legal capacity or to hold parental authorization allowing him to place an order on the Site. When registering the Customer's personal data in the "my account" section, the latter must ensure the accuracy and completeness of the mandatory data that he provides. In the event of an error in the wording of the recipient's contact details, TOYS N'THE HOOD cannot be held responsible for the impossibility of delivering the product. The TOYS N'THE HOOD Company reserves the right to cancel any order when the customer's IP address is domiciled in a different country from the billing and/or delivery address.
The Site host is Planet Hoster - https://www.planethoster.com
The Director of publication of this Site is Mr. Guillaume Lemarquier.
The Site is open and free to all Internet users. Its purpose is the presentation and the retail and wholesale of collectibles for adults.
The subscription to a contract governed by these general conditions with the publisher of the Site supposes the acceptance, by the Internet user, of all the general conditions, who recognizes by the same fact to have read them fully.
This acceptance will consist in the fact, for the Internet user, to tick the box corresponding to the following sentence: “I acknowledge having read and accepted the general conditions of sale”. This fact of ticking the box will be deemed to have the same value as a handwritten signature on the part of the Internet user. The Internet user acknowledges the evidentiary value of the automatic recording systems of the publisher of this Site and, except for him to provide proof to the contrary, he waives the right to contest them in the event of a dispute. Acceptance of these general conditions assumes on the part of Internet users that they have the necessary legal capacity for this or failing that they have the authorization of a tutor or curator if they are unable or of their legal representative if they are minors.
II - Products
The products offered for sale are those described on the Site. The Company TOYS N'THE HOOD takes the greatest care in the presentation and description of these products to best satisfy the information of the Customer. However, it is possible that non-substantial errors may appear on the Site, which the customer acknowledges and accepts.
In any case, in the event of non-compliance of the delivered product with its description on the Site, the Customer may either exercise his right of withdrawal or implement the TOYS N'THE HOOD Company's guarantee of conformity. who will proceed, if necessary, either to the exchange or to the reimbursement of the price (in whole or in part) possibly invoiced.
III - The Order
Order taking on the Site is subject to compliance with the procedure put in place by the TOYS N’THE HOOD Company, embodied in a succession of different steps that the customer must imperatively follow to validate his order. The customer will have the possibility, before definitively validating his order, to check the details of it and its total price, and to correct any errors, before confirming it to express his acceptance. Any order confirmed by the Customer constitutes a sales contract and acceptance of all the stipulations herein.
A confirmation email summarizing the order (products, price, quantity, etc.) will be sent to the customer by TOYS N’THE HOOD. To this end, the customer formally accepts the use of e-mail for confirmation by TOYS N'THE HOOD of the content of his order.
IV - Price and Terms of payment
Pricing
The prices of the products are indicated in euros, all taxes included, excluding participation in shipping costs. The total price of the order (all taxes and shipping costs included) is indicated in the basket.
TOYS N’THE HOOD Company reserves the right to modify its prices at any time, but the products will be invoiced based on the prices in force at the time the order is registered, subject to availability.
Method of payment
The products are payable in cash on the day of the actual order.
Payment for purchases is made either by:
- Bank card : The Client accesses a dedicated space made available by a banking institution (Crédit Agricole), which ensures the security and recording of the payment order. In this respect, the Customer expressly acknowledges that the communication of his bank card number to the Company TOYS N'THE HOOD constitutes authorization to debit his account up to the amount of the products ordered. The publisher of this Site has no access to any data relating to the user's means of payment. Payment is made directly to the bank.
- Payment of your order with Paypal (the customer must have a Paypal account).
The data recorded and kept by the Company TOYS N'THE HOOD constitutes proof of the order and of all transactions made. The data recorded by the payment system constitutes proof of financial transactions.
V – Delivery
Delivery is made to the delivery address indicated by the customer; it being specified that this must be the residential address of the customer or of any other natural person of his choice.
Delivery cannot be made to hotels or PO boxes.
For these deadlines to be respected, the customer must ensure that he has communicated exact and complete information concerning the delivery address (such as, in particular: street number, building, staircase, access codes, names and/or intercom numbers, etc.).
The times indicated are indicative times, corresponding to the average processing and delivery times. The Company TOYS N’THE HOOD cannot be held responsible for the consequences due to a delay in delivery that is not of its making.
In the event of damaged packages (already opened, missing product(s), etc.), the Customer undertakes to notify the carrier and the TOYS N'THE HOOD Company, by any means, of any reservations within 3 days of receipt of the product.
VI – Right of withdrawal
The individual Customer has a right of withdrawal, which he can exercise without reason, within fourteen (14) clear days from the delivery of the order, which will be exercised by returning new products at his expense (In their original packaging, unworn, unwashed) accompanied by the order number to the following address:
TOYZ N'THE HOOD - 4 rue des Arenes - 34680 St Georges d' Orques - France
TOYS N’THE HOOD will reimburse the Customer for any sums already paid, less any shipping costs, under the conditions referred to in the following article VII.
VII – Reimbursement
Reimbursements for products in the cases referred to in Articles II and VI will be made by TOYS N’THE HOOD Company within a maximum period of fourteen (14) days after receipt by it of said products. The refund will be made using the same method of payment chosen by the customer at the time of his order or by the delivery of a voucher.
VIII – Website Newsletter
The client acknowledges that, if he has ticked the box provided for this purpose, the publisher may send them by email, at a frequency that he will determine and in the form that he has chosen, a newsletter (letter of electronic information) that may include information relating to its activity.
Subscribed members will be able to unsubscribe from the newsletter by checking the link provided for this purpose, present on each of the newsletters.
IX - Intellectual property rights relating to the elements published on this Site
All the elements of this Site belong to the publishing company. Any copy of logos, text, pictographic or video content, without this list being exhaustive, is strictly prohibited and is akin to counterfeiting. Any member who is guilty of infringement would be likely to see his account deleted without notice or compensation and without this deletion being able to constitute damage to him, without reserve of possible subsequent legal proceedings against him, at the initiative of the publisher of this Site or its agent.
X - Exemption from liability of the publisher in the context of the execution of this contract
In the event of impossibility of access to the Site, due to technical problems or of any kind, the customer cannot claim damages and cannot claim any compensation.
In the event of delivery of a package that is clearly and visibly damaged, it is up to the customer to refuse it to benefit from the guarantee offered by the carrier. The customer must also inform the seller without delay, so that a new package is prepared for him, then shipped upon receipt of the damaged package in return. In such a case, the delivery times indicated above in these general conditions will no longer apply.
The unavailability, even prolonged and without any time limit, of one or more products, cannot constitute a prejudice for Internet users and cannot in any way give rise to the award of damages from the Site or of its publisher.
The photographs and visuals of the products presented on the Site have no contractual nature, the responsibility of the publisher of this Site cannot therefore be engaged if the characteristics of the objects differ from the visuals present on the Site or if the latter are erroneous or incomplete.
The hypertext links present on this Site may refer to other websites and the responsibility of the publisher of this Site cannot be engaged if the content of these Sites contravenes the legislation in force. Similarly, the publisher of this Site cannot be held liable if the visit by the Internet user to one of these Sites causes him harm.
XI- Applicable law
Any order automatically entails the customer's acceptance of the general conditions of sale. These general conditions of sale are governed by French law. In the event of a dispute, only the French courts will have exclusive jurisdiction. In the event of a difficulty or complaint when placing an order, the customer can contact Customer Service to find an amicable solution.
XII – Information relating to the Data Protection Act of January 6, 1978
The information collected by the Company TOYS N'THE HOOD during a customer order is necessary for the management of the transaction and for this purpose may be communicated in whole or in part to the service providers of the Company TOYS N'THE HOOD involved in the part of the execution of the order. The customer is informed that this same personal data may also be collected by an organization in charge of analyzing orders and combating credit card fraud.
In accordance with the Data Protection Act No. 78-17 of January 6, 1978, the customer has the right to access, rectify, oppose, and delete data concerning him. To do this, they just need to send a request to the following email address: contact@mistartist.com.
The publisher, custodian of this data, undertakes not to communicate it to third parties without the consent of their holder and undertakes, as far as it is concerned, to respect their privacy.
The only exception to this principle lies in the requests for communication of this nominative information on the initiative of the authorities authorized to formulate them. Users acknowledge and unreservedly accept the use of cookies and the collection of their IP address by the publisher of this Site and for the sole purpose of optimizing the operation of this Site.
General conditions of sale for the sale to professionals
(distribution / wholesale)
General conditions to be defined.
Information by email: toyznthehoodshop@gmail.com